At Kayla Treks, we are committed to delivering your travel-related products safely and efficiently to destinations worldwide. Please read the following details to understand our shipping process.
Order Processing
Once you place an order, our team processes it within 1-2 business days. During peak seasons or promotional periods, processing times may be slightly longer.
Shipping Methods and Delivery Time
We offer worldwide shipping using reliable carriers. Delivery times vary based on your location and the destination country, generally ranging from 5 to 15 business days. Please note that delivery times are estimates and may be affected by customs clearance or unforeseen delays beyond our control.
Cash on Delivery (COD)
We operate exclusively on a Cash on Delivery (COD) basis. Payment is collected at the time your package is delivered. Please ensure that you have the exact amount ready for smooth transaction processing.
Shipping Charges
Shipping charges, if applicable, will be calculated and displayed during checkout. You are responsible for any customs duties or taxes imposed by your country.
Delivery Address
Please provide a complete and accurate delivery address to avoid delays. We are not responsible for shipments delayed or lost due to incorrect or incomplete address details.
Tracking Your Order
Once your order is shipped, you will receive a tracking number via email to monitor your shipment’s progress.
Failed Delivery Attempts
If delivery fails due to your unavailability or incorrect address, we may contact you to arrange redelivery. Additional charges may apply for repeated delivery attempts.
Contact Us
For any questions about your shipment or delivery, please contact our support team at [email protected].
Thank you for choosing Kayla Treks. We look forward to serving your travel needs!