At Kayla Treks, we are committed to protecting your privacy and ensuring that your personal information is handled with care and transparency. This Privacy Policy outlines how we collect, use, and protect your data when you interact with our website and services.
Information We Collect
When you browse our website or place an order, we may collect the following types of information:
Your name, contact number, and email address
Shipping and delivery address
Order details and communication history
Any messages or inquiries you send us
We collect this information to process orders, communicate with you, and improve your overall experience with Kayla Treks.
How We Use Your Information
Your personal information is used solely for purposes such as:
Fulfilling and delivering your orders
Responding to your inquiries or support requests
Sending updates related to your purchases or account
Improving our services and customer experience
We do not sell, rent, or share your personal data with any third parties.
Cash on Delivery (COD) Transactions
We only accept Cash on Delivery (COD). As such, we do not store or process any online payment or credit card information. All transactions are completed in cash upon delivery of your items.
Data Protection and Security
We take appropriate measures to protect your personal data from unauthorized access, alteration, or misuse. Your information is stored securely and accessed only by authorized team members when necessary to provide support or process your orders.
Your Choices and Opt-Out Instructions
If you no longer wish to receive communication from us, you can opt out at any time. To do so, please email [email protected] with the subject line “Opt-Out”, and we will promptly remove you from our contact list.
Policy Updates
We may update this Privacy Policy periodically to reflect changes in our practices or services. We encourage you to check this page occasionally to stay informed about how we are protecting your data.
Contact Us
If you have any questions, concerns, or requests related to your personal information or this policy, feel free to contact us at [email protected].